Program Impact

Making a Difference

Change is evaluated by a standardised tracking system done by our internal program audit and research team in consultation with several academic institutions. We measure change and service excellence by deploying a periodic in depth surveys to understand the impact of our programs. We have identified the high leverage of change and we use that as the indicators of change at cognitive, attitudinal and behavioral levels. As for the economic empowerment, we track our beneficiaries’ welfare through annual evaluations.

Impact of HeLP (Healthy Lifestyle Promotion)

In the 17 years since its inception and by the end of December 2016, HeLP has touched 2,795,393 youth with partnership with 9,275 schools. HeLP mainly works in the urban areas across the nation promoting healthy lifestyle including LSD (love, sex and dating), HIV and drug prevention.

Our flagship Ripple Program, which trains young people to train their peers in healthy lifestyle skills, has shown phenomenal results. In 2012 alone, through Training of Trainer (ToT) of the Ripple program, 2,831 youths educated as peer trainers. Post training, they in turn managed to reach in total of 96,254 of their peers. Thus, the ratio is 1:34 which means for every one youth trained as Peer Trainer, they will reach out to an average of 34 other youth. This process happened within 3-6 months following the ToT training.

Since the beginning of the Ripple Program in 2008, we have trained 23,675 peer trainers who will become our volunteers in educating their friends; we have also collaborated with more than one thousand volunteers from our strategic and corporate partners in this program.

In our 2013 impact survey, we found that HeLP program increased junior high school students’ knowledge by 88.3% between pre and post tests. Besides knowledge, we also measured the level of intention to engage into risky behavior at pre and post program. We saw a significant decrease of 61.8% on the intention to experiment with drugs. Furthermore, 95.5% program participants are satisfied with the training program.

HeLP has also inspired six other NGOs in at least 5 provinces (Banten, Jogya, West and Central Java and South Sulawesi) to adopt its lifeskill and school campaign program. In late 2010, National Department of Education launched a National Character Building movement using HeLP’s module in all 33 provinces in Indonesia. This movement alone has successfully trained 1,200 youth leaders and is producing a ripple effect of 240,000 youth in one year following the program.

Between 2015-2020, YCAB’s projection is to educate and train soft skills to a total of 3 to 3.5 million youth in healthy lifestyle thus preventing half a million from risky behaviour and activating 800,000 youth into social action to do something meaningful for others in need. For every dollar invested in prevention education brings 36 times economic gain, saving Indonesia US$4.8 billion of opportunity loss annually.




Note: In 2012, we used new measurement from the standard of HIV Commission of Jakarta Province. It uses a 30-point scale, whereby the tool used for the last three consecutive years was based on 10-point scale.


Customer Satisfaction Index

Impact of HoLD (House of Learning and Development)

Every minute, 6 kids drop out of school in Indonesia, a total of almost three million per year. They mainly dropout due to poverty. Despite government compulsory free education program, schools remain expensive for most people simply because other forms of fee still persists. In most cases, transportation and meal costs are still a burden to many. In addition to that, infrastructure remain a challenge in many remote areas in Indonesia. Affordability and accessibility are the two main reasons why many youth do not continue their education.


The first Rumah Belajar Learning Center was established in 2003 to provide education for the underprivileged children and street youths. Since then, we have given opportunity for more than 30,000 youth to gain education and skills for jobs.

The number of our Rumah Belajar has grown over the years. From 33 in 2012 to 47 in 2013, including 5 Mobile IT Lab units and 2 Pack & Go units which are operational in the inner city areas. By the end of 2016, there are 76 Rumah Belajar with 67,400 program attendees. One student on average can enrol to at least two programs, namely IT and/or English class with either Paket program or vocational skill. Paket Program is an Indonesian government’s informal but equivalent program for school dropouts to finish their education.


Rumah Belajar offers affordable education at IDR 10,000/month (less than US$ 1/month) per student per program. And every year, Rumah Belajar holds 100% pass rate for the national examination.



By the end of 2020, HoLD is set out to reach 100,000 underprivileged and school dropouts from across Indonesia through the establishment of 167 learning centers or Rumah Belajar. This will give teens at the bottom of pyramid a better chance to learn skills and continue their study through a junior and high school equivalent education which is certified by the National Education Ministry (Paket Program). Most dropouts usually work either in the traditional markets or in the streets. We are certain that when these teens receive education, they will stand a better chance of reaching their full potential thus contributing to formal economy.

The economic value of productive years for every dropout that finishes their study and secures employment is 156 times the opportunity cost of schooling hence contributing a total of US$10 billion to Indonesia’s economy by the end of 2015.

Impact of HOpE (Hands-on Operation for Entrepreneurship/Employment)

Economic Empowerment:
HOpE program runs conditional micro finance (MFi) where education is made the precondition to loan. We also call this “for-benefit” MFi as the majority of the income generated by this program is reinvested into education program. These MFi clients thus have the obligation to send their school-aged children to school and keep them in school. Without adhering to this, clients will lose their membership with YCAB Co-operatives.

By the end of December 2016, YCAB Co-operatives has acquired 88,130 active clients. And with that achievement, it means there is an estimated of three hundred thousand people whose lives are indirectly touched by HOpE. The education benefit this MFi program brings is the recruitment of 3,891 youth who would otherwise dropout (as of June 2015).

Through this program, we have also seen an increase of 25.2% in clients’ self-efficacy in planning their future. Our accumulated disbursement as per December 2016 sat at IDR 575.34 Bn with an outstanding of IDR 37.01 Bn. Our repayment rate remains high at 97.58%.

MFi clients have also demonstrated increased welfare creation with revenue and profit from their businesses increasing 49% on average. According to 397 recipients surveyed in October 2012 using stratified random sampling, on average recipients have experienced improvements in their welfare as their income has risen. Majority of our clients (90.3%) reported that their lives have been positively impacted by YCAB, while three-quarter (74.6%) of the clients feel that their businesses have improved. A quarter (27.5%) of the clients have an increase in product variation, while one-fifth (18.3%) of them are also able to have savings and some (14.0%) can even send their children to school.

By the end of 2020, we aim to build our portfolio of 250,000 active clients and impact more than a million lives. We strive to increase the welfare of the people at the bottom of the pyramid through economic assistance combined with education.


Apart from giving loans to low-income mothers who are all women micro entreprenerus, HOpE also strives to improve the future of our Rumah Belajar (HoLD) graduates. We have created thousands of jobs and helped seeded small businesses of the graduates of Beauty Salon and Sewing classes.

In 2014, 78.5% of our graduates are employed in various industries. By December 2016 the percentage of working graduates increased to 87%.


Youth Entrepreneurship

In mid 2013, HOpE launched a youth entrepreneurship under Microsoft”s Youth Spark Program. After running the program in two major cities (Jakarta and Jambi), more than 3,000 youth were challenged to dream big and received entrepreneurship training. As the result, more than 300 micro business were born out of it and they received a small seed capital. The success rate of this program is promising at approximately 10% whereas the average global entrepreneurship training stands at 5-7%.